FAQ

ALL SALES ARE FINAL... We Do Not have a Return or Exchange Policy unless there is a mistake on our behalf, we will make the changes to correct it immediately. NO REFUNDS/NO EXCHANGES /NO CANCELATIONS . When placing your order, make sure you choose the correct lengths, texture and/or color.
Please allow 2-3 business days for your order to be processed. Your order will then be shipped once processing has been completed at which time you'll receive an email notification. You can expect to receive your order 5-7business days AFTER it has been processed if not sooner.
Yes, we offer 100% RAW UNPROCESSED CAMBODIAN HAIR! It is comprised of the highest quality with NO SYNTHETIC FIBERS and has little to no shedding.
The amount of bundles you need will be based upon the desired look your trying to achieve. For a full look, 3 bundles is usually required for hair up to 18 inches. Lengths over 20 inches we recommend at least 3 bundles or more bundles for more fuller look. And for a natural look 2 bundles up to 18 inches will give you a Natural hair vibe!
They can last for up to 2 years or more depending on the way you treat the hair. We recommend washing the hair with sulfate free shampoos and conditioners as well. We also advise making sure that you shampoo and condition at least every 2 weeks.
Unfortunately NO, for security reasons this option is not available. Orders placed on our website must be shipped.
Yes, you can but we recommend hiring a professional colorist to help achieve the desired look that you want.
You’ll get a hair care card with your order to help you.
Tracking information is emailed to the email address on your order form on the day that your order ships out, you will NOT receive a tracking number as soon as your order is placed.
•2-3 business days to process •3-7 business days to ship if not sooner •up to 14 days for preMade units/wigs